About us

A South African based outsourced contact centre Specialising in Sales, Retentions and Customer Experience.

Over a decade of service excellence, and counting.

We at ELS are proud to have transformed customer service management, sales and retentions through our innovative approach, world-class quality assurance, and comprehensive solutions.

To us, it’s all about enhancing the connection between your business and its customers, and ensuring that you have robust systems in place to keep your team strong, and your prospects growing.

What started as a lean team of skilled administrators, quickly grew into an award-winning team of highly skilled customer experience retentions and sales experts, collectively reshaping the way companies design and deliver customer experiences and increase sales and retentions.

Today, our team continues to grow – and our hunger for constant learning and refining never ceases. The only thing that remains fixed,
is our commitment to providing our clients with flexibility, agility and the ability to excel.