Services

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Contact Centre

A developed contact centre that represent your business needs to your customers.

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Outbound Sales Initiatives

In house retentions and sales team built to save and grow your business.

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Back Office Processing

We offer back office administration for your business so that you focus on growth.

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Quality Assurance and Training

We strive to reach the best quality within processing and communication to your customer.

Quality & Efficience

Fast & Secure Calls

  • Business Service Requests 96%
  • Response Time 95%
  • Quality Assurance 60%
  • SLA Driven 95%

Our success lies in our stats

We are a growing customer experience centre with strong business practices and ethics. Check our info with some awesome numbers.

10

Years in business

300000

Service Requests per Year

65000

Satisfied customers

95

% SLA Driven

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About ELS

ELSCX.com

Avragystix (Pty) Ltd

ELS is an award winning customer experience centre, enhanced to outsource your customer service environment, back office support and outbound sales and retention initiatives.

Business Hours

7:00 – 17:00 Mon-Fri
Closed:
Weekends
Public Holidays

Practice Areas

Contact Us