About us

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Over 10 years of absolute excellence


Over 10 years of absolute excellence in customer experience management and quality assurance.
We're here to make sure you have a solution that is comprehensive, that helps your business plan deeper, transparent and better optimized customer connections and experiences from strategy development through execution. What started as a humble team of skilled administrators quickly grew into a team of 100+ highly skilled customer experience experts with expertise in service transformation, defining and offering full end to end outsourcing solutions and reshaping how organisations deliver their customer experience.
Our team continues to expand, our expertise continues to grow, but our goal of providing clients with flexibility, agility and best practices remains unchanged.
We offer the following business support services
- Back Office Support Adminstration
- Contact Centre- Quality Assurance and Training
- Flexible Business Modules

Our success lies in our stats


We are a growing customer experience centre with strong business practices and ethics. Check our info with some awesome numbers.

10

Years in business

300000

Service Requests per Year

65000

Satisfied customers

95

% SLA Driven

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